Support

Need help with PianoAI? Browse the topics below, or check ourFAQ for answers to common questions.

Common Topics

• Account & Subscription — Manage your account, switch between Free and Premium, or update your subscription through the App Store.
• Microphone & Audio — Make sure PianoAI has microphone permission in your device Settings, and that your piano or keyboard is within range for the best feedback accuracy.
• Practice & Feedback — Learn how PianoAI listens to your playing, scores your performance, and adapts your practice plan over time.
• Billing & Refunds — Premium subscriptions are billed and managed through the Apple App Store. Refund requests are handled by Apple directly.

Still Need Help?

If you can't find what you're looking for, reach out to our team atsupport@pianoai.app and we'll get back to you as soon as possible.